Error when loading .txt files

[Johan]

By supporting a customer in the US the staff at MultiD has discovered a very subtle problem that might cause intrument data exported in the .txt format (and possibly .csv also) to become unredable by GenEx.

The problem appears when the .txt files are sent as attachments in emails. Due to unknown reasons this can cause corruption of the data structure and makes it impossible for GenEx to recognize it as an instrument file. It happens on a random basis and seems to have something to do with how microsoft and linux email servers interact.

One possible solution is to zip the files before attaching them. This seems to protect the files from corruption. So far we have not seen any evidence that .mdf or .dpx files are affected by this.

Correct structure within the datafile (from a RealPlex):

"A1" "S1,G1,1,1" 22.22
"A2" "S1,G1,1,1" 22.17
"A3" "S1,G1,1,1" 22.29
"A5" "S5,G1,2,5" 22.13

Incorrect structure within the datafile after being sent by email:

"A1" "S1,G1,1,1" 22.22 "A1" "S1,G1,1,1" 22.22 "A3" "S1,G1,1,1" 22.29 "A5" "S5,G1,2,5" 22.13